Help Desk Support

Job description

• About the job #CsMena is looking to hire Help Desk Support who will be responsible to provide a technical support to ensure all desktop computers are running effectively. He will also be responsible for troubleshooting and computer repair. Qualifications & Minimum Requirements:
  • Knowledge in providing technical support for desktop computers and software applications.
  • Knowledge in troubleshooting and resolving technical issues.
  • Knowledge of Help Desk Support duties and responsibilities
  • Knowledge of computer repair
  • Knowledge of operating systems, networks, and software
  • Excellent customer service skills
  • Ability to work in a team environment.
  • Strong verbal and written communication skills in English
  • Associate or bachelor’s degree in information technology, Computer Science, or a related field
  • Strong knowledge of computer hardware and software systems
  • Excellent communication skills and the ability to interact with end-users professionally and courteously.
  • Ability to work independently and as part of a team.
  • Fully availability to all working Shifts (24/7).
  • Experience working in a customer service environment is a plus.