IT Support Technician

Job description

IT Support Technician -NAS

IT Helpdesk professional will be responsible for:

• Provide timely and efficient technical support to end-users within the organization.
• Resolve ITrelated issues and inquiries promptly to minimize downtime anddisruptions.

  infrastructure.

  • Maintain a high level of customer satisfaction by delivering excellent service andsupport.

    system) and providing timely resolutions.

    • Diagnosing and troubleshooting hardware, software, and network issues on end user devices (computers, laptops, printers, mobile devices, etc.).and drivers.
      • Assisting users with password resets, account setups, and access permissions.
      • Conducting system and software upgrades, patches, and migrations.
      • Collaborating with internal IT teams to resolve complex technical issues.
      • Monitoring and maintaining inventory of IT assets and equipment.
      • Assisting with IT projects and initiatives as required.
      • Minimum 34 years experience
        Salary:
        From BD400.000 per month

        Application Deadline: 17/10/2023