Universe Manager

Universe Manager

Job description

  • Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
  • Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns
  • Recommend price modifications based on benchmarking in order to maintain competitiveness
  • Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team
  • Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved
  • Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times
  • Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools
  • Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales
  • Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards
  • Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other
  • Bachelor’s Degree
  • 2 years of experience in a managerial role
  • Active participation in at least one sporting activity and expert knowledge of sporting events and products
  • Previous experience in sports goods
  • Proficiency in MS Office
  • Fluency in English
  • Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
  • Active participation in at least one sporting activity and expert knowledge of sporting events
  • Developing and Motivating Others: level 2
  • Cultural Awareness: level 3
  • Customer Focus: level 3
  • Driving and Achieving results: level 2
  • Attention to details: level 3
  • Initiative: level 3
  • Self Confidence: level 2

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    Job Summery

    • Company Name: AZADEA
    • Published on:
    • Location: Jordan
    • Job Type: Other

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